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The kite mark is a quality standard framework that enables organisations to assess and measure their information, advice and guidance services. It aims to support individuals in their choice of career, learning, work and life goals. It is important to achieve accreditation, as it highlights the wrap-around support that students receive throughout their time with EKC Group. The assessment started on 5 November and concluded four days later on 9 November 2018.
The assessment looked at a variety of areas and support staff from across The Group’s family of five Colleges and two business units, with the Matrix assessor speaking to staff, students and stakeholders.
Lauren Anning was the Executive Team lead for the Matrix Assessment.
She said: “Our assessor was with us for a week and spent time talking about and analysing the services EKC Group provides for its learners. I am delighted to say the response was overwhelmingly positive and we received great feedback on the support we give our students.
“This was a real team effort, with a lot of staff playing a part in the Group achieving the accreditation and I was proud to be part of the team that worked to secure this result. All those involved were a credit to the organisation and absolutely put students at the heart of everything we do.”
The Matrix Assessor gave feedback on the strengths evidenced during the visit. These highlighted the work delivered by the Group. Areas for future development included continuing to build links to improve the flow of information between schools and each College, as well as extending our involvement with external partners, such as the National Careers Service.
The Matrix quality award is valid for three years; EKC Group will develop an action plan to continue to improve services for students.