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Title: Plumbing and Domestic Heating Technician Apprenticeship
Location: Can be undertaken at Canterbury, Broadstairs or Dover
Duration: 51 Months

Plumbing and Domestic Heating Technician Apprenticeship

Plumbing and Domestic Heating Technicians plan, select, install, service, commission and maintain all aspects of plumbing and heating systems. Plumbing and domestic heating technicians can find themselves working inside or outside a property. Customer service skills and being tidy and respectful are important qualities as they can often find themselves working in customers’ homes as well as on building sites. 

As a competent Plumbing and Heating Technician, the installation of plumbing and heating systems includes accurate measuring, marking, cutting, bending and jointing metallic and non-metallic pipework. Appliances and equipment can include gas, oil and solid fuel boilers as well as pumps, heat emitters, bathroom furniture or controls as part of a cold water, hot water, and central heating or above ground drainage and rainwater systems. Plumbing and Domestic Heating Technicians are at the forefront of installing new and exciting environmental technologies like heat pumps, solar thermal systems, biomass boilers and water recycling systems. It is important for a plumbing and heating technician to be able to work independently or as a team and use their knowledge and skills to ensure that both the system and appliances are appropriately selected and correctly installed, often without any supervision, and done so in a safe, efficient and economical manner to minimise waste. 

 

Course Information 

Plumbing and Domestic Heating Technician will work on developing the following core skills to: 

  • Operate in a safe working manner by adhering to health and safety legislation, codes of practice and applying safe working practices 
     
  • Apply selection, planning, installation, testing, commissioning and de-commissioning, service, maintenance, fault diagnosis and repair techniques on cold water, hot water, central heating, above ground drainage and rainwater systems 
     
  • Apply installation and testing techniques for electrical components and control systems on plumbing and domestic heating systems 
     
  • Take responsibility for own work and safety and welfare of others Oversee and organise the programme of work and work environment Carry out work and manage resources in an environmentally friendly manner  

 

Plumbing and Domestic Heating Technician will work on developing the following core knowledge to: 

  • Understand health and safety legislation, codes of practice and safe working practices 
     
  • Understand selection, planning, installation, testing, commissioning and de-commissioning, service, maintenance, fault diagnosis and repair techniques on cold water, hot water, central heating, above ground drainage and rainwater systems 
     
  • Understand installation and testing techniques for electrical components and control systems on plumbing and domestic heating systems 
     
  • Understand scientific plumbing, domestic heating and mechanical principles 
     
  • Understand the principles of domestic mechanical environmental technology systems 
     
  • Understand the principles of fuel combustion, ventilation and fluing arrangements within a domestic environment 
     
  • Understand the principles of high quality customer service and establishing the needs of others (colleagues, customers and other stakeholders). Respect the working environment including customer’s properties 
     
  • Understand different communication methods, how to communicate in a clear, articulate and appropriate manner and how to adapt communication style to suit different situations 

 

Plumbing and Domestic Heating Technician will work on developing the following behaviours to: 

  • Develop trust with customers and colleagues by undertaking responsibilities in an ethical and empathetic manner 
     
  • Show conscientiousness through being punctual, reliable and professional. Take responsibility for own judgements and actions. Aware of the limits of their own competence 
     
  • Demonstrate drive and energy in fulfilling requirements of role 
     
  • Be quality focussed in work and in personal standards 
     
  • Identify own development needs and take action to meet those needs. Keep up-to-date with best practice. Maintain and enhance competence 
     
  • Work effectively and collaborate with colleagues, other trades, clients, suppliers and the public 
     
  • Give consideration to appropriate use of resources and own actions taking into account the impact on environmental, social and economic factors 
     

In addition to the core skills and knowledge above, specific skills and knowledge will also apply to individual job role within the Plumbing and Domestic Heating Technician standard.  

Plumbing and Domestic Heating Technician will be required to achieve the following before EPA: 

  • Level 3 Plumbing and Domestic Heating Qualification. 
  • Level 2 Maths and English. 
  • Complete a minimum of 20% off-the-job training. 
  • Complete a portfolio evidence. 

 

Model of Delivery 

We must ensure that an apprentice spends 20% of their contracted working hours developing the skills, knowledge and behaviours illustrated on the Standard. This is achieved via a flexible approach and also by using learning that occurs as part of the job role within the workplace. 

Regular visits at workplace (Every 8 to 10 weeks) 

Reviews in the workplace with Mentor 

1 day per week at college  

 

End Point Assessment 

End-Point Assessment is the final test for apprentices during their apprenticeship. It is designed to be an objective and impartial assessment of an apprentice’s knowledge, skills and behaviours developed during the course of their apprenticeship programme. At the end of an apprenticeship, the apprentice will go through a 'gateway' process where they are signed-off by their employer as ready for a final assessment of their knowledge and practical capabilities. The assessment will be conducted and graded by an independent End Point Assessment Organisation. 

End Point Assessment Methods: 

  • Multiple Choice test  
  • Design Project  
  • Practical Installation Test  
  • Practical Application Test  
  • Professional Discussion 

 

Entry Requirements 

Maths and English are a vital part of your apprenticeship and can really support your progression on your chosen course. If you do not already hold the described levels of maths and English we have a friendly and experienced team of lecturers who can support you throughout and who will arrange exams once you are ready. We deliver Functional Skills in a variety of ways including classroom based and also using an online platform. 

Typically, apprentices will have English and Mathematics at level 2 on entry. 

 

Progression 

Plumbing and Domestic Heating Technician may want to progress to a Level 3 Gas Engineering Operative or alternatively carry on with full time employment. 

Contact us

We'd love to hear from you

New Dover Road
Canterbury, Kent
CT1 3AJ

Telephone:
01227 811111