Canterbury College - Andrew Heap
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Andrew Heap


I have been in post as Head of Student Support at Canterbury College since January 2021. I lead a team that includes, Careers Advice and Guidance, the Bursary team and the LRC. All key support services.

I have variously worked, abroad for languages schools, for a major retailer in Finance and Project management and as an Offender Manager for the Probation Service.

I have over 15 Years’ experience in, Secondary, Further and Higher education at an SLT & CMT level.

I am passionate about efficiency of process and empowering staff to make good decisions to enhance the Learner journey, ensuring students remain front and centre of all we deliver providing them with the tools needed to secure successful learning outcomes.

We face challenging times post pandemic and during the resultant financial crisis. As a support service we need to have heightened awareness of this to inform our processes, procedures, and awards. We need to be proactive, innovative, and targeted in utilising public funds for which we are accountable.  

As a member of the Canterbury LCB, I will ensure that views of students and staff are heard most especially around how we can further and innovatively support positive outcomes for our student population.