Broadstairs College’s hotel, The Yarrow, has received a prestigious Visit England four-star grading less than two years after it opened its doors for the first time.
The hotel, which is the first to be owned and operated by a further education college, helps to train the next generation of hospitality sector stars. Students from the College’s catering and hospitality departments get the opportunity to gain valuable work experience in the hotel, which develops their employability and helps set them on the best pathway to their chosen career.
Hotel manager, James Redshaw said: “Ever since we opened the hotel, we have aspired to be four-star hotel, so to have now received this accolade is fantastic for our staff who work so hard to deliver the best possible service to our customers.”
Visit England uses strict criteria to assess the levels of services and facilities offered to determine which star rating to award. Every aspect of the hotel was thoroughly inspected from the efficiency of the booking process to the level of service. In its first inspection – which takes place annually – The Yarrow achieved a three-star rating.
Cleanliness is the most crucial element of any assessment and minimum standards, particularly at the higher star ratings, reflect consumer expectations.
James continued: “It’s brilliant news to have a four-star rated hotel in Broadstairs for the people of Thanet, as it means we’ll be more likely to bring in tourism, and contribute more to our local economy.”
The hotel is unique in the UK, as it’s owned and operated by a further education college. Broadstairs College has long been known for its catering and hospitality courses, and chose to develop the hotel to ensure its students got to hone their craft in a high quality commercial environment.
James said: “It’s wonderful to have this resource to help ensure a steady supply of high quality, skilled hospitality staff into the local economy. There’s a huge skills gap in tourism related service sector, and The Yarrow is helping to ensure these industries get the employees they need to continue to grow and flourish. The four-star rating adds to that, and highlights the quality of the students being trained in the hotel.”